Privacy policy

Introduction

L4SI attaches great importance to protecting your privacy and respecting your personal data.

This policy explains what data may be collected via the site, for what purpose it is used and what your rights are under the applicable personal data protection regulations.

Data controller

The controller of the data collected on this site is the Ministry of Labour, for its L4SI initiative:

Ministry of Labour, L4SI
26, rue Sainte-Zithe
L-2763 Luxembourg
Email: l4si@mt.etat.lu

The ministry's data protection officer: Philippe Heck.

Data collected

The data collected is the information you choose to provide via the site's various forms (contact, applications, requests for information, registrations for events or for a newsletter, where applicable).

The data collected is used solely for the purposes for which it was provided. It is neither sold nor used for commercial purposes and will not be passed on to unauthorised third parties.

In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data, hereinafter referred to as the “GDPR”, you have the right of access, rectification and objection with regard to your personal data.

Use of your data

The personal data collected is used solely to process your requests, follow up on your applications, answer your questions and, where you have given your consent, send you information about L4SI's activities.

It is used only within the limits specified when it is collected, in order to provide you with the expected service.

The confidentiality of your personal data is guaranteed on a daily basis.

Legal basis

The data sent through the site's forms is processed as part of the Ministry of Labour's task carried out in the public interest: informing, supporting and connecting the stakeholders of the social and solidarity economy and of social innovation (Article 6(1)(e) of the GDPR). This covers contact messages, registrations for events, applications to the bootcamp and to touch BASE, room booking requests and proposals for events, resources or news.

Where processing is based on your consent, for example to receive information about L4SI's activities, you can withdraw it at any time, without affecting the processing carried out before the withdrawal (Article 6(1)(a) of the GDPR).

Recipients

Your data is intended for the L4SI team. Applications and requests concerning the Social Business Incubator (bootcamp, touch BASE, room booking) are also handled by its team, which is part of L4SI.

The site and the data sent through its forms are hosted in France, in the European Union, by o2switch, which acts on behalf of the ministry.

Retention periods

Messages sent through the forms are kept on the site for one year after they are sent, then deleted automatically, together with their attachments. Room booking requests are deleted one year after the date of the booking.

The exchanges that follow your request are kept by the team for as long as necessary to answer it and, where applicable, to follow your project or your support.

Cookies and server logs

The site only sets technical cookies, which are needed to send the forms, and no audience measurement or advertising cookies: see the Cookie settings page.

Like any website, the server records the IP address of visitors and the pages requested in its technical logs. These logs are used for the security and proper functioning of the site.

Your rights

In accordance with the GDPR, you have the following rights:

• the right of access to your personal data;
• the right to rectification of your personal data;
• the right to erasure of your personal data (where this right does not conflict with a legal obligation to which L4SI is subject);
• the right to restriction of processing of your personal data;
• the right to object to the processing of your personal data;
• the right to withdraw your consent where it constitutes the legal basis for the processing of your personal data.

Who to contact

For any changes or corrections to data, and for any disputes, complaints and other rights under the GDPR, you can contact us:

L4SI, Luxembourg for Social Innovation
Phone: 247-86 216
Email: l4si@mt.etat.lu

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

For more information on the protection of personal data or to lodge a complaint, please visit the website of the Luxembourg supervisory authority, the Commission nationale pour la protection des données (CNPD): www.cnpd.lu (external site, new window).

Here are the contact details:

Commission nationale pour la protection des données (CNPD)
15, boulevard du Jazz
L-4370 Belvaux
Phone: (+352) 26 10 60-1

Security

The personal information we collect is stored in a secure environment. Nevertheless, please take care not to send confidential or sensitive information through channels that allow personal data to be transmitted, given the risks inherent in using the Internet. The people working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• L4SI implements appropriate technical and organisational measures to protect personal data against any unauthorised access, loss, alteration or disclosure.
• SSL encryption technology is used to transmit the personal data provided between the web browser and L4SI.

Despite the precautions taken, no system for transmitting or storing data over the Internet can guarantee absolute security.